• Bodysuits

Terms and Conditions

Terms and Conditions

Effective Date: June 2026

Welcome to Fizbes. By accessing our website and placing an order, you agree to the following Terms and Conditions.

Orders

  • All orders are subject to acceptance and product availability.
  • Fizbes reserves the right to refuse, cancel, or limit any order at its discretion.
  • Customers are responsible for providing accurate contact and delivery information.


Pricing and Payment

  • All prices displayed on the website are subject to change without prior notice.
  •  Orders will only be processed after payment confirmation where applicable.


Delivery

  • Fizbes delivers throughout Rwanda.
  • Our maximum delivery time is 2 business days from order confirmation.
  • For urgent orders, customers may contact us to arrange immediate delivery, subject to availability.
  • Delivery times are estimates and may be affected by circumstances beyond our control, including weather, traffic, public holidays, and operational disruptions.
  • The delivery agent may contact the customer to confirm the exact delivery location.


Returns and Refunds

  • Returns are accepted only on the same day the order is delivered.
  • Return requests made after the delivery day will not be accepted.
  • Customers are responsible for all return shipping costs.
  • Returned items must be unused and in their original condition.
  • Any damage, loss, or reduction in value during the return process is the customer's responsibility.
  • Refunds, where approved, will be processed after inspection of the returned item.


Product Information

  • Fizbes makes reasonable efforts to ensure that product descriptions, images, and prices are accurate.
  • Actual products may vary slightly from website images due to manufacturer updates, screen settings, or other factors.


Limitation of Liability

  • Fizbes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
  • Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.


Website Use

  • Customers agree not to misuse the website, interfere with its operation, or engage in fraudulent activities.
  • Unauthorized use of the website may result in legal action.


Privacy

  • Customer information is collected and used solely for order processing, delivery, customer support, and legal compliance.
  • Fizbes does not sell customer personal information to third parties.


Changes to Terms

  • Fizbes reserves the right to update these Terms and Conditions at any time without prior notice.
  • Continued use of the website constitutes acceptance of any updated terms.


Contact Information

For questions, support, or urgent delivery requests, please contact:

Email: cfizbes@gmail.com

Phone/WhatsApp: +250 791 513 570

Website: www.fizbes.com

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